This listing was posted on The Resumator.
Customer Strategy Manager
Description:
This a long-term PJ contract position based out of Brazil. OVERVIEW: We’re looking for a Customer Strategy Manager to join our rapidly growing Customer Strategy team. As a Technical Account Manager, you will be exposed to all facets of the business and be encouraged to learn and develop skills both within and beyond your role. This role will manage Quartile’s partnership across mid-market accounts, including responsibility for communication, strategy, and serving as a thought leader. The Technical Account Manager candidate is an intelligent, motivated person who enjoys working with clients to solve business challenges. REQUIRED QUALIFICATIONS & EXPERIENCE: 3+ years of experience working with small to medium sized businesses in a client facing role A proven track record of using data to drive strategic decision making; analytical in nature (our clients and partners are all in an ROI driven industry) Above average skills with Microsoft Excel (command over formulas, vlookups, pivot tables, etc.) and analytics platforms, etc. Talented presenter with ability to captivate an audience and leverage data to tell a story Capable of solving problems - maintaining a positive outlook when tackling challenges and coming up with solutions. Demonstrated ability to be professionally outspoken when managing tough customer conversations to yield positive results *Fluency in English is a prerequisite, as your daily communication will be conducted in English language* PREFERRED QUALIFICATIONS AND EXPERIENCE: Background in the e-commerce or retail industry Experience working with digital marketing platforms and channels – Amazon Ads, Google Analytics, Bing, Facebook, etc. Experience in a fast-paced, startup environment Experience in the advertising/ad tech industry RESPONSIBILITIES: Maintain direct ownership of 15+ accounts Manage client expectations and leading regular (weekly or bi-weekly) meetings with the client Analyze key metrics of online marketing campaigns and present key findings and insights to clients Oversee client performance, collaborating with data analysts to make optimizations to paid marketing campaigns Prepare client reporting and quarterly business reviews to align Quartile value and client expectations Serve as a strategic partner for clients as a subject matter expert in the areas of digital marketing, e-commerce and retail Utilize data to expose awesome new opportunities for technology improvements and exposing them to our Product and Technology teams Be a Quartile product expert by attending product training and roadmap sessions Evaluate opportunities to grow Quartile’s partnership with their customers (new channel expansion, additional budget, testing opportunities, case studies, etc.) Partner with Implementation team to develop overarching department strategy and the setup of new clients during onboarding process BENEFITS: 100% Remote Work The opportunity to join an international team! Professional growth opportunities WHO WE ARE: Quartile’s A.I.-powered Advertising Optimization Platform helps sellers and brand owners maximize their potential on Amazon and other marketplaces, Google, and social media. Quartile uses proprietary A.I. technology to optimize profitability with a hybrid SaaS interface and a consultative level of services. Thousands of sellers worldwide trust Quartile’s full-funnel optimization approach to unlock the full potential of their selling and advertising on leading e-commerce platforms. Our team of performance marketing pros collaborates with our customers to ensure our approach and technology remain aligned to their businesses and goals. Quartile is proud to be an equal opportunity employer with employees stemming from a wide range of backgrounds and experiences. As a business, we value the enrichment that diversity brings to our organization and are committed to a culture that creates a sense of inclusion and belonging. We welcome new perspectives and affirm that all employment decisions are made without regard to race, color, ancestry, religion, national origin, age, familial or marital status, sex, sexual orientation, pregnancy, gender identity or expression, disability, genetic information, veteran status, or any other classification protected by federal, state, or local law. Powered by JazzHR
Company:
Quartile
Posted:
January 4 on The Resumator
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